Privacy Policy

This website is operated by ID Electrician, a sole-trader electrical business based in Wymondham, Norfolk. The data controller for this website is Isaac of ID Electrician.

If you have any questions about how your data is used, please contact us at [email protected].

We only collect personal data that you provide directly to us through the contact form on this website. This may include:

• Your full name
• Your email address
• Your phone number (optional)
• The content of your message or enquiry

We do not collect any other personal data and we do not use advertising, analytics, or tracking tools on this website.

Your contact details and message are collected solely for the purpose of responding to your enquiry about our electrical services. We do not use your data for any other purpose, including marketing, profiling, or analysis.

The legal basis for processing your data is legitimate interests — specifically, our interest in responding to enquiries from potential and existing customers, balanced against your right to privacy. Where you explicitly request a quote or information, processing is also based on pre-contractual necessity.

Enquiry data is retained for a maximum of 12 months from the date it is received, after which it is permanently deleted. Records relating to work carried out may be kept for longer where required by law (for example, electrical certification records).

We do not sell, rent, or share your personal data with any third parties for commercial purposes.

Contact form submissions are processed via Web3Forms (web3forms.com), a third-party service used solely to deliver your message to us. Web3Forms acts as a data processor on our behalf and does not use your data for any other purpose.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate data we hold
• Erasure — request that we delete your data
• Restrict the processing of your data
• Object to processing based on legitimate interests

To exercise any of these rights, please email [email protected]. We will respond within 30 days.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.